SOLVAI TERMS AND CONDITIONS
Website: solvai.it.com | Effective Date: November 25, 2025
1. ACCEPTANCE OF TERMS
This document establishes the General Terms and Conditions (hereinafter, "T&C") governing the use of the website solvai.it.com and the acquisition of products or services offered by Solvai (hereinafter, "the Company").
By accessing, browsing, or using this website and/or contracting any of the services, you (the "User" or "Client") agree to be legally bound by these T&C. If you do not agree with all of the terms, you must not use the site or contract the services.
2. IDENTIFICATION AND CONTACT
- Legal Name: 3-102-946807 S.R.L.
- Corporate ID: 3-102-946807
- Address: San José, Costa Rica
- Email: info@solvai.com
3. DESCRIPTION AND SCOPE OF SERVICES
Solvai is dedicated to AI agent implementation and technology consulting.
The website solvai.it.com aims to be an information and contact platform for our services.
4. USER REQUIREMENTS
Access to Solvai's services is limited to persons over 18 years of age with full legal capacity to contract.
The User agrees to provide true, accurate, current, and complete information during registration and contracting processes.
5. INTELLECTUAL AND INDUSTRIAL PROPERTY
All contents of the website solvai.it.com, including, but not limited to, texts, graphics, logos, source code, designs, software, and other materials, are the exclusive property of Solvai or third parties who have assigned their rights, and are protected by Costa Rican and international intellectual and industrial property laws.
Use of the site does not grant the User any right or license over Solvai's intellectual property. Reproduction, distribution, modification, or unauthorized use of such content is prohibited.
6. CONTRACTING AND PAYMENT CONDITIONS
- Prices: The prices of products or services offered by Solvai are those indicated on the website and are expressed in United States Dollars (USD). Prices include Value Added Tax (VAT) if applicable and unless expressly stated otherwise.
- Process: The acquisition of services or products is formalized by following the online purchase or contracting steps indicated on the site.
- Payment Methods: Solvai accepts payments via bank transfers.
- Billing: Solvai will issue the corresponding electronic invoice for the acquisition of the service or product, which will be sent to the email provided by the Client.
7. WARRANTIES AND LIABILITY
- Service/Product Warranty: Solvai guarantees that the products or services meet the description and technical specifications offered.
- Law No. 7472 (Consumer): Solvai adheres to the Law on Promotion of Competition and Effective Defense of the Consumer of Costa Rica. The Client shall have the right to request the warranty or file claims in accordance with this law before the Ministry of Economy, Industry and Commerce (MEIC).
- Limitation of Liability: Solvai is not responsible for damages or losses that may arise from Internet service failures, computer viruses, interruptions, or any force majeure event. Solvai's total liability to the Client for any concept shall be limited to the value paid for the specific service or product that generated the claim.
8. THIRD-PARTY LINKS
The website may contain links to third-party websites. These links are provided solely for the User's convenience. Solvai has no control or responsibility over the content or privacy policies of such sites.
9. PRIVACY POLICY
The collection and use of the User's personal data is governed by Solvai's Privacy Policy, which forms an integral part of these T&C. By accepting these terms, you also accept the Privacy Policy.
10. MODIFICATIONS
Solvai reserves the right to modify these T&C at any time. The User must periodically review this section. Modifications will enter into force upon their publication on the website.
11. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed and interpreted in accordance with the laws of the Republic of Costa Rica.
Any controversy or dispute arising in relation to the execution, interpretation, or compliance with these T&C shall be submitted to the jurisdiction of the Courts of Justice of the Republic of Costa Rica, the User expressly waiving any other jurisdiction that may correspond to them.